By doing the job themselves, and denying IT a handsome pay-out, an insignificant little set of offices has invoked the ire of an entire department.

“How dare some local yahoo do the IT department’s job. This person has made us look bad!”

Seething and plotting, IT bide their time. As Klingons and nerds would say “bortaS bIr jablu’DI’ reH QaQqu’ nay’”

In the course of time, plans are made to upgrade the printer system. New printers and pin-codes for everybody!

A brand new, slightly scuffed, previously used in a much more important office printer is couriered to site, and appointed pride of place in the front office. Joy!

All that remains is for an IT operative to come down from head office, install the relevant firmware, and boot and test the system. They’ll be arriving a few days before the new system goes live, on schedule, and everything will be hunky-dory.

Except the operative doesn’t arrive. The appointment is cancelled but not rescheduled, and the new printer system goes live as planned.

“Oh look! One of the offices can’t use their printer. How sad!” (snort)(chortle)

“That’ll teach them to do our job and deny us a fat, juicy wad of readies.”

IT department revenge complete. The division Director gets wind of what has happened, and advises IT to fix their mess. Or else.

As previously pointed out, IT are a support department. A sub-function. In most cases they don’t make money, they consume it. If sub-functions can find somebody lower down on the social strata to bully, they’ll do it.

Two sides of one coin. Which way does your flip land?

If it’s tails, indicating that your IT department has gone rogue, perhaps there is only one thing you can do.

Turn IT off and on again.